Yi Tuina Wellness – Frequently Asked Questions (FAQ)

Q: Does Yi Tuina Wellness offer Direct Billing for insurance claims in Markham? 

A: Yes, we provide Direct Billing to most major insurance providers, including Sun Life, Manulife, Canada Life. Our registered professionals ensure your claims for RMT, Acupuncture are processed efficiently during your visit.

 

 

Q: What services are included in your Spring Happy Hour discount? 

A: Our Spring Happy Hour runs from Monday to Thursday, between 10:00 AM and 3:00 PM. During this time, all treatments longer than 45 minutes—including Registered Massage Therapy (RMT), Osteopathy, and Acupuncture—receive an automatic $5 discount. It is the perfect time to enjoy a quieter, more focused healing environment.

 

 

Q: Do you have Registered Osteopathic Manual Practitioners on staff? 

A: Yes, we have certified Osteopathic Manual Practitioners available. Since many extended health care plans in Ontario categorize Osteopathy separately from RMT, visiting us for both services is a great way to maximize your annual insurance benefits while addressing structural alignment and chronic pain.

 

 

Q: How does Herbal Moxa Heat (Smokeless Moxibustion) differ from regular massage? 

A: While massage focuses on muscle manipulation, Herbal Moxa Heat uses the power of heat and traditional herbs to penetrate deep into the joints and meridians. It is particularly effective for those suffering from chronic back pain, sports injuries, or “winter stiffness.” Many of our clients find that “Massage and Moxibustion are the perfect pair” for total body recovery.

 

Q: Is Yi Tuina Wellness open for weekend appointments? 

A: Yes, we are open on weekends to accommodate busy schedules. However, our weekend slots tend to fill up quickly. We recommend booking in advance or taking advantage of our Weekday Happy Hour to ensure you get your preferred therapist and a more tranquil experience.

 

Q: Where is Yi Tuina Wellness located in Markham? 

A: We are conveniently located in the heart of the Berczy/Unionville community near the intersection of Kennedy Rd and 16th Ave. We serve clients from across Markham, Stouffville, Richmond Hill, and GTA who are looking for high-quality, professional integrative therapy.